Last Updated: 10th August 2025
By downloading, accessing, or using the RailHygiene mobile application (the "App"), you agree to be bound by these Terms of Use ("Terms"). Your use of the App is also governed by our Privacy Policy, which is incorporated into these Terms by reference. If you do not agree to all of these terms, do not use the App.
RailHygiene provides a platform for users to anonymously post, view, and share feedback on the hygiene of public transportation (the "Service").
Upon first use, the App assigns an anonymous identifier to your device to manage your submissions. No personal account, username, or password is required or created. Your access is tied to this anonymous identifier on your specific app installation.
RailHygiene is an independent mobile application developed to serve as a community platform for railway passengers. This App is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Indian Railways, IRCTC (Indian Railway Catering and Tourism Corporation), or any of their subsidiaries or affiliates.
The official Indian Railways website can be found at indianrail.gov.in, and the official IRCTC website can be found at irctc.co.in.
The names Indian Railways and IRCTC, as well as related names, marks, emblems, and images, are registered trademarks of their respective owners. The use of these names is for identification purposes only and does not imply any association. All information within the App, including feedback and ratings, is user-generated and should not be considered official information from Indian Railways.
You are solely responsible for the journey information (PNR, train details) and feedback you submit (collectively, "User Content").
License to Us: By posting User Content, you grant RailHygiene a worldwide, non-exclusive, royalty-free license to use, store, process, display, and aggregate your anonymous User Content in connection with the Service.
Your Responsibility: You represent and warrant that the PNR you submit is for a journey you have personally taken and that all information you provide is accurate and truthful to the best of your knowledge.
You agree not to:
You may stop using the Service at any time by simply uninstalling the App from your device. We may suspend or block your anonymous identifier from accessing the Service if we believe you have violated these Terms.
All rights, title, and interest in and to the App (excluding User Content), including its code, design, and branding, are and will remain the exclusive property of RailHygiene App.
The App is provided "AS IS" and "AS AVAILABLE" without any warranties of any kind. We do not warrant that the information provided by users is accurate, complete, or reliable, or that the App will be uninterrupted or error-free.
To the fullest extent permitted by law, in no event will RailHygiene or its affiliates be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the App.
These Terms shall be governed by and construed in accordance with the laws of the State of Karnataka, India, without regard to its conflict of law provisions.
If you have any questions about these Terms, please contact us at: support@nishanthkesavan.in